Shipping policy

 

Shipping Methods:

Shipping is done via DHL Standard Parcel.
Costs: Free shipping within Germany. Customers from EU countries pay €16.49 for DHL International shipping.

Processing Times:

Orders are typically processed within 1-2 business days. However, delays may occur during periods of high order volume.

Delivery Times:

• Within Germany: Delivery takes 1-3 business days.

• Within Europe: Delivery times vary depending on the destination country, usually between 3-6 business days. For more details, please click here.

Shipping Restrictions:

Currently, deliveries are only available within the EU.

Tracking Information:

You will receive a tracking number after your order has been shipped.

Damaged or Lost Orders:

If your item does not arrive or the tracking information does not update after several days, please contact me via my listed contact options.

Customs and Import Taxes:

Any applicable customs and import fees are not included in the product price and will not be covered.